If you live in Wiltshire you’ve no doubt heard of Diamond Doors and our “Diamond Standard” promise to our customers.
Despite our widespread reputation – or perhaps because of it – we are often asked the same questions by different customers. We’re always happy to answer your queries in person, of course, but to make things quicker and give you re-assurance we have put together this list of Frequently Asked Questions pertaining to our garage doors.
If there’s more you need to know, don’t hesitate to give us a call on 01225 632 469 and we’ll be delighted to chat to you.
Diamond Doors is Wiltshire’s Premier Garage Door company. We supply, fit, repair and maintain a variety of types and top brands of garage doors, including up-and-over, sectional, roller, and side-hinged garage doors.
Diamond Doors is headquartered in Chippenham, Wiltshire, but our services are available throughout West Wiltshire, in Somerset and Dorset. We operate mainly in and around the towns of Trowbridge (BA14 postcode area), Chippenham (SN14 & SN15 postcode areas), Melksham (SN12), Calne (SN11) and the city of Bath (BA1 & BA2). If you’re not sure whether we cover your area, give us a ring and we’ll probably be able to help.
That’s easy! Just call us on our hotline number, 01225 632469, email us at hello@diamonddoorswiltshire.co.uk, or use the message form on our website and we’ll get right back to you. We can offer you technical support, advice or give you a garage door price quotation straight away, and schedule a visit to your property to carry out the work you need at your convenience.
The installation time for a new garage door varies depending on what type of garage door you require, whether it is remote controlled or manual, whether we have to remove an old garage door, whether the door opening size needs adjusting, and various other factors. Most installations though take less than a working day. The most complex type of doors to install are sectional garage doors, which will take around six hours, whereas the popular up and over garage doors take around four hours. When you schedule your garage door installation we’ll be able to tell you how long the work is likely to take.
Yes, Diamond Doors has experience repairing all types of garage doors, including up-and-over, sectional, roller, and side-hinged garage doors, remote controlled and automated garage doors with an electric motor, or manual doors.
We prefer to fit only the best quality garage doors from well-known manufacturers: Novoferm, Hormann, Garador and Cardale are our usual recommendations for our customers. However, we can repair and maintain any make of garage doors as long as the doors are not badly damaged or worn. We can also retro-fit automation to most existing garage doors; contact us to see if your doors are suitable.
Yes, Diamond Doors offers a 2-year warranty on all installations and a 1-year warranty on all repairs.
The cost of installation or repair varies depending on the type of door and the scope of the work. We provide free competitive quotes for all our services, and we are always transparent about our pricing.
Yes, Diamond Doors has a team of experts who can help you choose the right garage door for your home based on your needs, preferences, and budget.